Thursday, October 16, 2014

Alexa's Story: A Double Tall Order to Fill

Original profile written by Puget Sound Personnel

Customers at the Issaquah Gilman Starbucks know they can count on two things when Alexa is working: a spotless lobby and her engaging spirit to brighten their day. When she first met with Puget Sound Personnel (employment provider) in 2004, Alexa knew that her favorite coffee shop would also be the place where she found her dream job. A family contact helped open the door for PSP to develop the ideal cafe position for Alexa where her professionalism and ability to remember names, faces and drink orders keep loyal customers coming back.

“At Starbucks my co-workers are really nice and helpful and we sell
amazing drinks like Frappuccinos.”

After expressing a desire for more work hours and added challenge, PSP developed a second job for Alexa as a hostess at Applebee’s in Bellevue in the fall of 2009. As the first and last face patrons see when going through the doors, Alexa makes sure that every customer's experience begins and ends in a positive manner. Her work ethic, attention to detail and love for people have helped make her a workplace success with customers and co-workers alike at both job locations. And, that's a double tall order to fill!

"I love both my jobs. At Applebees, my co-workers are also very nice and
it is a fun place to work. Everyone is very friendly to me.”
Alexa is highlighted in this month's Starbuck's newsletter and is scheduled to speak at corporate headquarters this month. Way to go, Alexa!

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